Frequently Asked Questions
We all have them, so don't feel alone. The main purpose for this special page is to help you out quickly and efficiently by providing answers to web hosting's most frequently asked questions. In fact, out of our entire site, THIS is one that is most-continually updated to help better equip you with the answers you need ASAP to solve the most complicated of problems you may encounter.

You will notice each question listed by category then by question. To find an answer to your question, simply click on the question to be taken right to the answer.

Pre-Sale Questions
don't hesitate to send us an email as well - the only stupid question is the one not asked
1) How soon will my account be up and ready for use?
2) What's the minimum contract length?
3) Do I have access to update my site 24 hours/day?
4) Do you offer a money back guarantee?
5) Why don't you offer "unlimited bandwidth?"
6) Do you host adult sites, warez sites or sites containing illegal material?
7) How can you offer so much for so little?
8) How will I control my account once I register and purchase a hosting plan from you?
9) Can Irun a bulletin board on my site?
10) Can I upgrade my plan later?
11) Is "Whats for Supper" here for the long run?

Multiple Domains (NEW!!)
1) Can you tell me more information about this?
2) Do I have to pay anything for these domains? (no)
3) How do I add a domain to my account to work as it's own site?
4) What are the NameServers for my new domain(s)?
5) Can I have Email, FTP, Subdomains with my new domain(s)?
6) How do I access my new site(s) via my FTP account?
7) How many domains can I add? Is there a maximum?
8) How do I view the web-stats for my new domain(s)?
9) What is the difference between an add-on & parked domain?

FTP/Uploading Files
1) What in the world is FTP!?
2) Do I need a special program to use FTP?
3) How do I login with FTP?
4) How many FTP Accounts do I have?
5) In what directory should I upload my files?
6) Is there a certain file limit for my uploads?
7) I made a ftp account with a new user/pass but what is the url to his/her folder?

FTP: HOW DO I CONFIGURE...
1) FrontPage
2) WS_FTP
3) CuteFTP
4) Dreamweaver

General
1) Do you offer reseller plans?
2) Where are your servers located?
3) Is "Supper" a reseller?
4) Why aren't Frontpage extensions pre-installed on my site?
5) How do I transfer my site from my old host to my new one?

Email
1) How do I check my email?
2) How do I configure Outlook/Eudora to access my email?
3) How do I configure Everyone.net and BigMailBox.com?
4) How can I access WebMail?
5) Do you have any SPAM control?

Control Panel
1) How do I login to my control panel?
2) I made a ftp account with a new user/pass but what is the url to his/her folder?
3) How do I access mySQL?
4) How do I password protect specific directories?

Domain Questions
1) How do I get all of my domains working with What's for Supper?
2) How do I register my www.____.com/net/org... domain name?
3) Why doesn't my web site work yet?
4) What are the name servers for my site?
5) How do I register my domain?
6) Shouldn't the domain name I registered be working by now?
7) Can I view my site before my domain updates?
8) Can you host an international domain (TLD)?
9) How do I get files onto my web site?
10) What's the difference between domain pointing and domain parking?

Billing Center
1) Can I pay by check or money order?
2) Can I pay quarterly or yearly?
3) Is it possible to pay by PayPal?
4) Can I pay with a Credit Card?
5) How does What's for Supper manage payments?