General Questions

1) Do you offer reseller plans?

Yes, but not officially. Please contact us via email if you are interested.

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2) Where are your servers located?

In a secure data center. Our server farm, located at HE.Net, is connected to a national backbone that is ranked among the top in the nation. With dual OC3 (155Mbps) connections to several major exchange points, (including MAE-West in San Jose, CA; PAIX in Palo Alto, CA; AADS in Chicago, IL; NYIIX in New York, NY; and MAE-East in Vienna, VA) forming rings around the nation.

The self-healing network architecture virtually eliminates a single point of failure. In addition to the backbone, in place is a backup transit from multiple providers in multiple locations to ensure that data will arrive via the shortest possible route. Because of the backup transit and the many international peers, the network maintains the shortest routes for sending data all over the world. On an ongoing basis, negotiations take place with the top fiber carriers for new routes, additional backup transit providers, and updated peering relationships are always being added.

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3) Why aren't Frontpage extensions pre-installed on my site?

THEY ARE STILL AVAILABLE! However, we refrain from preinstalling this because we feel that you shouldn't install FrontPage (create a virtual root web for a site) unless you are going to use FrontPage, as it leaves a lot of mess in your webpace that you would otherwise not use. Hence we don't assume everyone will use it, so we leave it off and give the option to install the extenstions at your request (and you may do so within your control panel).

If you DO use it, you should install it in the webspace before you publish, or else you won't be able to publish with FrontPage's HTTP method.

However, if you have already published your site, FrontPage can still be added to a site, as it will create META files for the pages and index it.

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